Privacy Policy

Effective Date: October 19, 2026

Last Updated: October 19, 2026 This Privacy Policy describes how Junk Solutions ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, contact us, or use our junk removal services. By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

a) Information You Provide Directly: Name, phone number, email address, and service address when you request a quote, book service, or contact us Photos/descriptions of items for estimates Payment information (processed securely; we do not store full card numbers) Communications, reviews, and feedback

b) Information Collected Automatically: Device type, browser type, IP address, pages visited, and time spent on our website Cookies and similar technologies (see Section 5)

c) Information from Third Parties: Lead providers, advertising platforms, and review sites if you found us through them

2. How We Use Your Information

We use your information to: Provide quotes, schedule pickups, and complete junk removal services Communicate with you about appointments, pricing, and customer support Process payments and send invoices/receipts Improve our website, services, and customer experience Send service reminders, promotions, and marketing (you may opt out at any time) Comply with legal obligations and protect against fraud

3. How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business: Service Providers: Payment processors, website hosting, scheduling/CRM tools, marketing/email providers Legal Requirements: When required by law, court order, or to protect our rights, safety, or property Business Transfer: If Junk Solutions is sold or merged, customer information may transfer

4. Texting / SMS Communications

If you provide your mobile number and consent to texts, we may send appointment confirmations, reminders, and service updates. Message and data rates may apply. Reply STOP to opt out.

5. Cookies and Tracking

We use essential cookies for site functionality, and analytics/advertising cookies (e.g., Google Analytics, Meta Pixel) to understand usage and improve marketing. You can disable cookies in your browser settings, though some features may not work.

6. Data Security and Retention

We use reasonable administrative and technical safeguards to protect your information. No method is 100% secure. We retain personal information only as long as needed for services, legal, and business purposes, then securely delete it.

7. Your Rights

Depending on your state, you may have the right to: Request access to personal information we hold about you Request correction or deletion Opt out of marketing communications Limit use of sensitive information To exercise these rights, contact us below. We will respond within the time required by law.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

9. Third-Party Links

Our website may link to third-party sites (e.g., Facebook, Google, Yelp). We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised date.

11. Contact Us

Junk Solutions of Quincy

Phone: (217) 577-5913

Email: junksolutionsofquincy@gmail.com

Website: https://junksolutionsquincy.com

For privacy questions or requests, email: junksolutionsofquincy@gmail.com